Frequently Asked Questions

How can I manually reorder my tasks?

In Lunatask, you currently don’t manually order your tasks. Instead, we built our task list around the Personal Kanban methodology and the concept of calculated “urgency”. We have a dedicated article explaining how our task lists work and why.

How do I update task status?

There are three ways how to change task status. Either using the picker in task detail, using the right-click context menu, or using Shift+Arrow Right and Shift+Arrow Left keyboard shortcuts.

Why is one task in my list highlighted in bold?

Lunatask highlights in bold the task it thinks you should work on next. You can disable this in settings.

How many task lists should I have?

The clue is in our naming of lists, we call them areas of life. When you have too many lists, you can't prioritize the tasks across them. If two tasks compete for one portion of your time, they should usually live on the same list. Start with two areas (for example, personal and work-related tasks) and add new ones once you are sure you need them.

Why there's no view of all tasks?

We believe that one can focus only on one area of his life at a time. When at work, you want to focus on work-related tasks and avoid being distracted by your personal tasks.

How do I add subtasks?

Lunatask implements subtasks via checklists in task descriptions. With this approach, you can give any structure to your subtasks, including nested them.

How to hide a certain group of tasks?

Double-click the section name to collapse the section. We often do this to hide tasks in Later after you plan the tasks to work on Next.

Where can I see the sum of all estimates in a certain section, like my planned tasks?

Hover over the section name, and the sum of estimates of all tasks in the section will show.

How to decrease an activity count for habits that can be tracked multiple times?

Hold Option/Alt while performing the double-click on a specific day.

Can I save websites, articles, and links to check out later in Lunatask?

Yes, use browser bookmarklet for that.

When using your email integration, can I use CC/BCC?

Absolutely! Adding the generated email address to BCC, you reply to the person who wrote you while saving the conversation as a task in Lunatask at the same time. And by using BCC, the person you're replying to won't even know

How can I delete an area I accidentally created?

Open the area settings either by clicking the settings icon in the bottom toolbar in task lists (the one right next to the icons to toggle the calendar and quick note sidebars) or by right-clicking the area icon in the main menu on the left. Then, scroll down below the icon picker and the option to set up email forwarding.

Can I add tasks from my phone?

Yes, use Quick Add for that.

Is mobile app coming?

Yes! Mobile apps for iOS/Android are currently in development, and will still take some time to finish. However, from time to time, we add more users to beta testing of what we have built so far. Sign up to join the beta here.

Can I import notes or journal entries from another app?

Unfortunately, our editor does not yet support all common formatting (like embedded images or tables). Therefore, we did not opt to build import options yet, as we would need to strip unsupported formatting, and some information would be lost. But, once we add support for the remaining formatting, we will also allow importing data from other apps.

I don't see a button to join a videoconference call on my calendar events

Send us a message, tell us what videoconference tool you are using, and we'll add support for it.

Trouble authorizing the Outlook calendar integration?

We have an article documenting authorization flows depending on how your organization account with Microsoft is set up. The article is also meant to be shared with organization administrators and guides them on how to approve the integration.

When I move the window, it grows. What's up with that?

It happens on Windows when scale/zoom is set to other value than 100% in display settings on your system. Unfortunately, it’s a known issue in the technology we use to build Lunatask without a known workaround. We check from time to time if a solution pops up, but no luck so far. So if this is a problem for you, consider setting your display scale/zoom to 100% for the time being.

Can I download the installer from the website instead of downloading the app from the Microsoft Store on Windows 10/11?

Yes, the installer downloaded from the website will work just fine on Windows 10 and 11.

I forgot my master password, what should I do?

Your master password is like a key to the vault. If the key is lost, there's no way to get into the vault. The only solution in case of a forgotten password is resetting your account since we keep no backdoor to your encrypted data. This way, you can set up a new master password, but you'll lose your existing data in your account. Please, contact us and we'll promptly reset your account if needed.

How do I cancel my App Store subscription?

Unfortunately, Apple does not allow canceling subscriptions directly in the app. Instead, subscriptions purchased via an In-App Purchase have to be canceled in iTunes or Mac App Store settings. For the exact steps, please, see Apple's documentation.

When I delete my account, will my subscription be automatically canceled?

The subscription will be canceled automatically for subscriptions made outside of the Mac App Store (via Paddle). For iTunes subscriptions, you must manually cancel your subscription in iTunes or Mac App Store settings.

Is Lunatask complete?

Far from it. Lunatask is in active development, and we're adding new features every month. We are only halfway there to realizing our vision. You can find the list of some of the planned features on our Idea Portal.

The top-priority features on our to-do list are mobile apps, embedding images and file attachments in notes and journal entries, support for tables in the editor, showing more days in the calendar, time tracking, and data imports from other apps.

I have other questions

Feel free to reach out. We're always happy to help!