Frequently Asked Questions

How can I manually reorder my tasks?

In Lunatask, you currently don’t manually order your tasks. Instead, our task list is built around Personal Kanban methodology and the concept of calculated “urgency”. Learn more about our prioritization framework.

Why is one task in my list heighlighted in bold?

Lunatask highlights in bold the task it thinks you should work on next. You can disable this in settings.

How many tasks lists should I have?

The clue is in our naming of lists, we call them areas of life. When you have too many lists, you can't prioritize the tasks across them. If two tasks compete for one portion of your time, they should usually live in the same list. Start with two areas (for example, personal and work-related tasks) and add new ones once you are sure you really need them.

Why there's no view of all tasks?

It is our belief that one can focus only on one area of his life at a time. When at work, you want to focus on work-related tasks and avoid being distracted by you personal tasks.

How do I add subtasks?

Lunatask implements subtasks via checklists in task descriptions. With this approach, you can give any structure to your subtasks, including nested them.

How to hide a certain group of tasks?

Double-click the section name to collapse the section. This is often used to hide tasks in Later after you plan the tasks to work on Next.

Where can I see the sum of all estimates in certain section, like my planned tasks?

Hover over the section name and the sum of estimates of all tasks in the section will show.

How to decrease an activity count for habits that can be tracked multiple times?

Hold Option/Alt while performing the double-click on the specific day.

Can I save websites, articles, and links to check out later in Lunatask?

Yes, use browser bookmarklet for that.

When using your email integration, can I use CC/BCC?

Absolutely! Adding the generated email address to BCC, you reply to the person who wrote you and at the same time save the conversation as a task in Lunatask. And by using BCC, the person you're replying to won't even know.

Can I add tasks from my phone?

Yes, use Quick Add for that.

Is mobile app coming?

Yes! Mobile apps for iOS/Android are currently in development and they will take some time to finish. However, from time to time, we are adding more users to beta testing of what we have built so far. Sign up to join the beta here.

Trouble authorizing the Outlook calendar integration?

We have an article documenting authorization flows depending on how your organization account with Microsoft is set up. The article is also meant to be shared with organization administrators and guides them on how to approve the integration.

When I move the window, it grows. Whats up with that?

It happens on Windows when scale/zoom is set to other value than 100% in display settings on your system. Unfortunately, it’s a known issue in the technology we use to build Lunatask without a known workaround. We check from time to time if a solution pops up, no luck so far. If this is a problem for you, consider setting your display scale/zoom to 100% for the time being.

I forgot my master password, what should I do?

Your master password is like a key to the vault. If the key is lost, there's no way to get into the vault. The only solution in case of a forgotten password is resetting your account since we keep no backdoor to your encrypted data. This way you can set up a new master password, but your previous data will be lost. Please, contact us and we'll promptly reset your account, if needed.

How do I cancel App Store subscription?

Unfortunately, Apple does not allow cancelling subscriptions directly in the app. Subscriptions purchased via an In-App Purchase have to be canceled in iTunes or Mac App Store settings. For the exact steps, please, see Apple's documentation.

When I delete my account, will my subscription be automatically canceled?

For subscriptions purchased outside of the Mac App Store (via Paddle), the subscription will be cancelled automatically. For iTunes subscriptions, you have to cancel your subscription manually in iTunes or Mac App Store settings.

Is Lunatask complete?

Far from it. Lunatask is in active development and we're adding new features every month. We are only halfway there realizing our vision. You can find the list of some of the planned features on our Idea Voting Portal.

I have other questions

Feel free to reach out. We're always happy to help!