Common questions (FAQ)
When we get a lot of questions about a particular thing related to a specific feature (e.g. the calendar, date-based scheduling, or time blocking), we provide an answer directly in the documentation page for that particular feature. If you did not find your answer there, we provide answers to other questions or reports we often get on this page.
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Please check the Idea Portal first before asking if a certain feature is coming to Lunatask. If you find the feature there, add a vote for it instead. We use the Idea Portal to know what features are important to you and how much demand is for each.
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Window controls for maximize/minimize/close are in the wrong place on Windows
This will be fixed with Lunatask 2 due to come out in April.
App window resizes/grows when moving the window around the screen on Windows
This happens on Windows when the display zoom/scale is set to a value other than 100% in Windows settings. It's an issue in the underlying technology used to build the desktop version of Lunatask. This will be fixed with Lunatask 2 due to come out in April.
Scrollbars are missing in the Windows version of the app
They indeed do. The initial reason was that native Chromium's scrollbars are just ugly, and the thinking was that everyone uses the mouse wheel or trackpad gesture anyway. However, we plan to reintroduce scrollbars to the Windows version of the app later this year.
The app asked me to login again and now my data is gone!
Since login is done via a one-time sign-in code sent to your mailbox, there are no separate signup and login flows, and accounts are provisioned on the fly when you log in for the first time.
Sometimes, people who use multiple email addresses accidentally create a new account because they use the wrong address. Perhaps your account and data safely lives under your Yahoo address instead of your Gmail one.
Please double-check your email address. You can do that, for example, by searching your mailbox for past login emails from Lunatask — if you don't find any, you know it's the wrong mailbox.
Sometimes, people who use multiple email addresses accidentally create a new account because they use the wrong address. Perhaps your account and data safely lives under your Yahoo address instead of your Gmail one.
Please double-check your email address. You can do that, for example, by searching your mailbox for past login emails from Lunatask — if you don't find any, you know it's the wrong mailbox.
Weird characters and/or missing context menus (using Snap on Linux)
This issue is caused by a combination of using snap + electron + certain graphics drivers. There are three possible ways to solve this:
- Check if there’s a newer/different GPU drivers available
- Use the AppImage version of Lunatask, as it won’t suffer from this problem
- Alternatively, try running the app from the terminal with the following flag
lunatask --disable-gpu
I'm using degooglified Android or cannot use Play Store for other reasons. Can I get an APK?
Unfortunately, an APK won’t be possible at the moment. All versions of Lunatask across all platforms must support automatic updates as new versions are released frequently, and support for older versions is also removed at the same speed. Lunatask is a young project, and the development moves quickly. So, for now, Lunatask for Android supports only Play Store distribution.
Notifications are not working in the mobile app
Notifications are one of the features still yet to be ported to the mobile app. However, they are coming to Lunatask for iOS and Android soon. Adding notifications is the top-most feature on the roadmap once Lunatask 2 is released in April 2024.
What are the numbers next to tasks?
That's the age of a task in days. Although you might find it annoying initially, it has an important psychological effect. You will see once you use the app for a while. We are currently not considering adding an option to disable this feature.
Some shortcuts do not work unless I switch to the US keyboard
This is a known issue. For full transparency, when we started working on Lunatask, we picked the most widely used hotkeys library for the framework used to build Lunatask for desktop. Unfortunately, the library was abandoned by their creators not long after and this is one of the issues that never got fixed upstream. We are planning to migrate to a more modern library and apologize for the inconvenience in the meantime.
I don't like the curvy font. Can I change it?
Well, we know it is a controversial choice. We used it to make the app's interface more friendly and welcoming. It is a temporary solution until we add the ability to pick between several font combinations for note titles and their content (for example, some people prefer serif font in their notes). We are also considering adding an option to disable the curvy font and fallback to a system one in one of the future releases, mainly for those who write in languages not supported by the curvy font (e.g. Thai).
I'm a developer/designer/copywriter/etc, and I'd love to help
Mike sincerely appreciated your offer, but he currently has all he needs, no external help need.
I'd like to help with translating the app into my language
Our apps and documentation are currently available only in English. Lunatask is a young project, and everything we do is optimized for the speed of development – there's still so much left to be built.
Maintaining localizations and translating each new feature into all languages would slow the development cycle considerably. For these reasons, we decided to postpone localizing our apps to a later time in the future.
Maintaining localizations and translating each new feature into all languages would slow the development cycle considerably. For these reasons, we decided to postpone localizing our apps to a later time in the future.
Need more help?
Did not find your answer in the documentation or this FAQ? Feel free to send us a message. We are always here to help! Our Slack Community is also great for asking questions and sharing your feedback.